What types of clothes do you sell?

We sell a wide range of clothes for Men, Women, and Kids, including tops, bottoms, dresses, hoddies, nighties, jumpsuits, shirts etc.

How do I know what size to order?

We have size charts available for all of our clothing items to help you determine the best fit. You can also contact our customer service team if you have any questions about sizing.

Customer Support - support@showloom.com

How do I place an order?

Ordering from our website is easy! Simply add the items you'd like to purchase to your shopping cart and proceed to checkout. We provide you with many payment options - Credit Card, Debit Card, UPI, Net Banking, Wallets and Cash On Delivery.

Do you offer free shipping?

Yes, we offer free shipping on all products within India. No Minimum Order required.

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How long will it take for my order to arrive?

Delivery times will vary depending on your location, but most orders will arrive within 5-7 business days.

Do you ship internationally?

Yes, we do offer international shipping at an additional cost. Please see our website for more information on international shipping rates and delivery times.

Contact for Internation Shipping- support@showloom.com

What do I do if I receive a defective or incorrect item from ShowLoom?

We apologize for any inconvenience you may have experienced. Please contact our customer service team as soon as possible so we can resolve the issue at earliest.

Customer Support - support@showloom.com

How do I return an item?

To return an item, please contact our customer service team as soon as possible so we can resolve the issue for you or you can request for returns and replacement in the order section.  And we arrange the pickup slot for you to return the item.

Customer Support-  returns@showloom.com

How long does it take to process a return or exchange?

We strive to process returns and exchanges as quickly as possible. We will usually take about 7-10 business days to receive and process your return or exchange.

What is your return policy?

We accept returns within 7 days of the product delivered. All returned items must be in their original condition with tags still attached.

Can I still place an order if my payment is declined?

Yes, you can still place an order even if your payment was declined. Simply try again with a different payment method or check to make sure all your payment information is correct.

Is it safe to enter my payment information on your website?

Yes, entering your payment information on our website is safe. We use secure servers and encryption to protect your personal and financial information.

How can I track my order?

After your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track your order on our website or through the shipping carrier's website.

What carriers do you use for shipping?

We use a variety of carriers for shipping. The carrier used for your order will depend on your chosen shipping method and location.

Can I change the shipping address for my order?

In most cases, it is not possible to change the shipping address for an order once it has been placed. However, if you need to change the shipping address, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but we cannot guarantee that the change can be made.

Do you offer expedited shipping?

Yes, we do offer expedited shipping options for an additional cost. Please see our website for more information on expedited shipping rates and delivery times.

My order has not arrived yet. What should I do?

If your order has not arrived within the expected delivery time, please contact our customer service team. We will be happy to track your order and assist you with any issues.

Can I cancel my order?

In most cases, orders cannot be canceled once they have been placed. However, if you need to cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but we cannot guarantee that the cancellation can be made.

Can I modify my order?

In most cases, orders cannot be modified once they have been placed. However, if you need to make a change to your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but we cannot guarantee that the change can be made.

I received a cancellation or modification email but I did not request one. What should I do?

If you received a cancellation or modification email but did not request one, please contact our customer service team as soon as possible. There may have been an issue with your order that required it to be canceled or modified, or there may have been a mistake. We will work with you to resolve the issue and ensure that your order is processed correctly.

Do I need to create an account to place an order?

Yes, you need to create an account to place an order. However, creating an account has several benefits, including tracking your orders, saving your payment and shipping information for faster checkout, and receiving special offers and promotions.

How do I create an account?

Creating an account is easy! Simply click on the "Sign Up" button on our website and follow the prompts to create your account. You will need to provide your email address, create a password, and enter your personal and billing information.

I forgot my password. How do I reset it?

If you forgot your password, click on the "Forgot Password" button on the login page. You will be asked to enter the email address associated with your account, and we will send you an email with instructions on how to reset your password.

How do I log in to my account?

To log in to your account, click on the "Sign In" button on our website and enter your email address and password. If you have forgotten your password, click on the "Forgot Password" button and follow the prompts to reset it.

What payment methods do you accept?

We accept a wide range of payment methods, including credit cards (such as Visa, Mastercard, and American Express), debit cards, and secure online payment services such as PayPal, UPI, etc.

Is it safe to enter my payment information online?

Yes, it is safe to enter your payment information online. We use secure servers and encryption to protect your personal and financial information.

Can I pay with a credit card that has a different name or billing address than the shipping address?

In most cases, you can use a credit card with a different name or billing address than the shipping address. However, we may need to verify your identity before processing the order for security reasons.

Do you offer any financing or payment plans?

Currently, we do not offer financing or payment plans. However, we do accept a wide range of payment methods, including credit cards, debit cards, and secure online payment services.

Can I use a prepaid credit or debit card to place an order?

Yes, you can use a prepaid credit or debit card to place an order if the card is accepted by our payment processor. Please be sure to check that the card has sufficient funds for the purchase before placing your order.

Do you accept gift cards as a form of payment?

Yes, we do accept gift cards as a form of payment. Simply enter the gift card number and any applicable PIN during checkout to apply the balance to your order.

Can I use multiple payment methods to pay for my order?

In most cases, you cannot use multiple payment methods to pay for a single order. However, you may be able to split your order into multiple transactions and pay with multiple payment methods. Please contact our customer service team for assistance with this.