Shipping Policy
Welcome to ShowLoom! We are delighted to serve you and want to ensure a seamless shopping experience. Please take a moment to review our Shipping and Delivery Policy.
1. Processing Time:
- All orders are processed within 1-2 business days.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During peak seasons and promotional events, processing times may be extended.
2. Shipping Methods:
- We offer several shipping options to cater to your needs.
- Standard Shipping: Estimated delivery within 3-5 business days.
- Express Shipping: Guaranteed delivery within 1-2 business days.
3. Shipping Costs:
- Shipping costs vary based on your location, the weight of your order, and the selected shipping method.
- Free standard shipping is available for orders exceeding a certain amount.
4. Tracking Your Order:
- Once your order is dispatched, you will receive a confirmation email with a tracking number.
- Use this tracking number to monitor the status and location of your package.
5. Delivery Address:
- Ensure that your shipping address is accurate during checkout.
- We are not responsible for orders delivered to incorrect addresses provided by the customer.
6. Delays and Force Majeure:
- While we strive to meet our delivery commitments, unforeseen circumstances like weather conditions, customs delays, or other factors may cause delivery delays.
- We will communicate any delays and work to resolve issues promptly.
7. Returns Due to Non-Delivery:
- If a package is returned to us due to an incorrect address or failure to pick up the package, additional shipping fees may apply for reshipment.
8. Contact Us:
- If you have any questions or concerns regarding your order's shipping and delivery, please contact our customer service team at support@showloom.com
Thank you for choosing ShowLoom We appreciate your trust and look forward to providing you with exceptional service.
Contact Info
- Email: support@showloom.com